I wish I could be compensated by this horrendous website/ company for their inaccuracies that costed me $5K. contrary to what Zocdoc said on their website. I did even more due diligence and called the doctor's ****** to see if they take my insurance and guess what. Zocdoc reported that that doctor was out of network for me. I went to my insurance provider's portal (which I didn't know existed until today) and found a doctor that was in-network and then went on zocdoc to see if the information aligned and guess what. Zocdoc clearly does not keep their system up-to-date and their recommendations for "in-network" providers are wildly wrong. Only to find out that the appointments were barely covered and that the remaining amounts would be left for me to cover out of pocket. In the past 3 months alone, I've received a ton of doctors bills upwards of $5,000 total and was completely confused as to why I owed so much, thinking that the ***** services I was getting would be significantly covered by my insurance (because Zocdoc claimed these were "in-network" providers when I went to go book my appointments). I have an insurance plan that allows me to go to both in and out of network doctors, so the ******s always took my insurance with no problem, but of course if I knew they were OUT OF NETWORK, there's no way I would have went to them. He says once patients use Zocdoc they are “repeat customers.” Doctors pay a flat yearly fee of $3,000 and “love the service,” according to Kharraz because “it improves the way their business works, making sure they see patients every hour of the day that they’re available.The INACCURATE information on Zocdoc has literally costed me THOUSANDS of dollars this year! I thought this was a website that was supposed to connect you with in-network doctors, but I just realized that the doctors I've been using (that the website claimed were in-network) are all out of network docs.
Kharraz says it’s a win-win for doctors and patients. A Zocdoc user typically gets to see a physician within 24 hours. More than six million patients use Zocdoc every month and are able to book more than 1,800 different types of medical procedures across 50 specialties. Zocdoc’s services are available all across the United States. “There needs to be a completely seamless experience so that you can focus all your energy on getting better, instead of how to actually get in front of a doctor.” “The thinking is that in the long run, health care needs to be as convenient as calling a car or ordering something online,” says Kharraz, who for years was a practicing physician before becoming an entrepreneur. The New York-based company does for physician appointments what Expedia (EXPE) and do for booking travel and hotels.
Ten years ago he cofounded Zocdoc, an online service that allows individuals to find a doctor and book an appointment as early as in 24 hours.
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